Avenue Bookstore rewards its customers with free books!

 

Avenue Bookstore Frequent Buyer is open to all customers for all purchases: books, magazines, cards, gifts, stationery, special orders, sale items - everything! Simply sign up in-store at either Avenue Bookstore. We’ll issue you with an Avenue Bookstore Frequent Buyer card. Present the card with each purchase to startearning Award points. Once you spend over $250, we’ll send you an Award Voucher to spend in store as you like. Simple!


Click here to contact us about Avenue Bookstore Frequent Buyer.


FAQs

What do I really get?
A full 10% rebate on every dollar spent at Avenue Bookstore Albert Park and Avenue Bookstore Elsternwick everyday, on all stock including sale items. 

What do I have to do?
It's easy! Sign up in-store, collect your Avenue Bookstore Frequent Buyer card and you're off. We'll record today’s and all future purchases, and you'll begin building Frequent Buyer points straight away. If at any time you don’t have your card with you, just let one of our staff know and we’ll find your details on our database and update your points.

How frequent is frequent?
As long as at least one purchase is recorded in any 12 month period your membership remains active.

Why do you need my details?
We need your contact details to send Award Vouchers. We'll also send you our Seasonal Reading guide 3 times a year, as well as occasional email updates about events, sales and other Avenue news. Your address, telephone, and email details will be kept confidentially and not passed on to anyone. For more information please see our privacy statement.

If you do not wish to receive emails from us, please unsubscribe via the contact form.

How do you record my purchases?
Each time you shop with us and present your card or notify us you're a Frequent Buyer, we will add your purchase value to your Frequent Buyer profile on our database.

When do I get an Award Voucher?
Once you've spent $250 or more you're eligible for an Award Voucher. We check Frequent Buyers’ points balance weekly, processing and posting Award Vouchers to those who’ve reached $250 or more. As soon as your Award Voucher is created, it's ready to be redeemed - in part or in full - for anything in store.

What if I forgot to mention the program last time I was at Avenue Bookstore?
If on occasion you forget to present your Avenue Bookstore Frequent Buyer card, bring in your receipt or credit card statement and we'll happily add these purchases to your Frequent Buyer points balance.

What if I live interstate or overseas?
We have Frequent Buyer customers from all around Australia and overseas. As long as at least one purchase is recorded in any 12 month period, you can be an active member.

What if I lose my Avenue Bookstore Frequent Buyer card or Award Voucher?
We can re-issue or issue a supplementary card anytime. All Awards are recorded in our Frequent Buyer database, so even if you lose or misplace your Award Voucher you can redeem your points. Just ask a staff member to check the database for any Award Vouchers you have to redeem.

Do points expire?
Points don't expire and you can take as much time as you like to build up Frequent Buyer points,

What if I don't make a purchase within a 12 month period?
Your membership becomes inactive, but can be reactivated at any point, with old points carried forward.

What if I change address?
Please advise us if you move. If you are moving interstate or overseas for a period let us know if you wish to retain your member status.

Any more questions?
Ask any of our staff to help you.

*Avenue Bookstore reserves the right to withdraw this loyalty program or alter all or any of the conditions without prior notice.