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ECONOMICS IN 100 QUOTES by Bill Price
19.99 AUD
Category: Business Finance Management
The story of economics through 100 wonderful quotes.
History's Greatest Decisions: And the People Who Made Them by Bill Price
29.99 AUD
Category: History
History's Greatest Decisions takes a lighthearted but informative look at fifty of the best decisions ever made.
History's Greatest Mysteries by Bill Price
29.99 AUD
Category: History
History's Greatest Mysteries delves into the grey areas to examine the imponderable and sometimes unlikely stories of actual events and real people. From the gruesome murders committed by Jack the Ripper to the whereabouts of Lord Lucan, and from the loss of an entire continent to the case of a missing ...Show more
History's Worst Crimes and the People Who Solved Them by Bill Price
29.99 AUD
Category: History
History's Worst Crimes takes an informative look at fifty of the world's most notorious robberies, murders, frauds, forgeries, kidnappings, and hijackings, and explains how they were solved-or, in some cases, why they remain unsolved.
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs by Bill Price
42.95 AUD
Category: Business Finance Management
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong-eliminating the need ...Show more
Your Customer Rules!: Delivering the ME2B Experiences That Today's Customers Demand by Bill Price
39.95 AUD
Category: Business Finance Management
What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance of po ...Show more
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